Summary
This summary highlights the key points. Please read the full policy below for the details.
- We collect only what we need to provide the service, answer your messages and set up free trials.
- We do not sell your personal information, and we do not share it for cross-context behavioral advertising.
- We never ask for payment details to start a free trial.
- You are in control. You can ask to see, correct or delete your information at any time, wherever you live in the United States.
1. Who We Are
Area 51 IPTV ("Area 51 IPTV," "we," "us" or "our") provides an internet television subscription service and a companion player application for customers in the United States. This Privacy Policy applies to personal information we process through our website at area51iptv.top, our app, our free trial and contact forms, and our customer support channels (together, the "Services").
By using the Services, you acknowledge that you have read this Privacy Policy. If you do not agree with it, please do not use the Services. Your use of the Services is also governed by our Terms of Use.
2. Information We Collect
We collect personal information in three ways: directly from you, automatically when you use the Services, and from the service providers that help us operate.
2.1 Information you give us
| When | What we collect |
|---|---|
| Free trial request | Name, email address, optional Telegram username or phone number, device type, preferred contact method and any note you add. |
| Contact form | Name, email address, topic, optional Telegram username or phone number and the content of your message. |
| Subscription and account | Name, email address, plan details, account username and service history. Payment is handled by our payment providers; we do not store full card numbers. |
| Customer support | Messages, screenshots and details you choose to send us by email or Telegram, including your Telegram username or phone number. |
2.2 Information collected automatically
- Technical data: IP address, browser type, device type, operating system and the date and time of your visit or request.
- Approximate location: the general area (such as state or city) that can be inferred from an IP address. We do not collect precise GPS location.
- Security data: timestamps and IP addresses attached to form submissions, used to prevent spam and abuse.
2.3 Information we do not collect
We do not knowingly collect Social Security numbers, driver's license numbers, financial account passwords, precise geolocation, biometric data, or health information. Please do not send us this kind of information.
3. How We Use Information
We use personal information only for the following purposes:
- To provide, activate and maintain your subscription and free trial.
- To respond to your questions, requests and support messages.
- To send service messages, such as trial details, renewal reminders and important notices about your account.
- To protect the Services, including detecting and preventing spam, fraud, abuse and duplicate free trials.
- To understand and improve how the website and app perform.
- To comply with the law, enforce our Terms of Use and respond to lawful requests from public authorities.
We do not use your information to make decisions that produce legal or similarly significant effects about you through automated processing alone.
6. The Area 51 IPTV App
The Area 51 IPTV app (distributed as an APK for Android, Fire OS and Google TV) is a media player. To create your free trial and connect your account, the app processes:
- A device identifier and basic device details (model, operating system version and app version), so we can link a trial or subscription to your device and prevent duplicate free trials.
- Your IP address and connection timestamps, to deliver streams and protect the Service against abuse.
- Plan requests you submit inside the app.
The app does not access your contacts, photos, microphone, camera or precise location. We do not track what individual channels or titles you watch for advertising purposes.
7. Data Retention
We keep personal information only for as long as we need it for the purposes described in this policy, unless a longer period is required by law.
| Type of information | How long we keep it |
|---|---|
| Free trial requests | Up to 12 months, to prevent duplicate free trials |
| Contact and support messages | Up to 24 months after our last conversation |
| Account and subscription records | While your account is active, and up to 3 years afterward for accounting and legal purposes |
| Security logs and IP addresses | Up to 90 days, unless needed to investigate abuse |
When information is no longer needed, we delete it or make it anonymous.
8. Security
We use reasonable administrative, technical and physical safeguards to protect personal information. These include encrypted HTTPS connections, spam and abuse filtering on our forms, restricted access to customer records and regular software updates.
No method of transmission over the internet or of electronic storage is completely secure, so we cannot guarantee absolute security. If we learn of a security breach that affects your personal information, we will notify you and the relevant authorities as required by applicable law.
9. Your Privacy Rights
Several U.S. states, including California, Colorado, Connecticut, Virginia, Texas and Oregon, give their residents specific rights over their personal information. We extend the following rights to all of our U.S. customers, regardless of which state you live in:
- Right to know and accessAsk what personal information we hold about you and receive a copy of it.
- Right to correctAsk us to fix information that is inaccurate or incomplete.
- Right to deleteAsk us to delete personal information we collected from you, subject to legal exceptions.
- Right to portabilityReceive your information in a commonly used, portable format.
- Right to opt outOpt out of the sale of personal information, targeted advertising and profiling. We do not engage in these activities.
- Right to non-discriminationWe will not deny service, charge a different price or provide a lower quality of service because you exercised your rights.
- Right to appealIf we decline your request, you may appeal our decision as described in Section 11.
10. Notice to California Residents
This section supplements this policy under the California Consumer Privacy Act, as amended by the California Privacy Rights Act ("CCPA"). In the past 12 months, we have collected the following categories of personal information for the business purposes described in Section 3:
| CCPA category | Collected | Sold or shared |
|---|---|---|
| Identifiers (name, email, phone, IP address, device ID) | Yes | No |
| Customer records (account and subscription details) | Yes | No |
| Commercial information (plans purchased) | Yes | No |
| Internet or network activity (technical and security logs) | Yes | No |
| Approximate geolocation (from IP address) | Yes | No |
| Sensitive personal information | No | No |
We disclose these categories only to the service providers described in Section 4, for business purposes. We do not use or disclose sensitive personal information. Under California's "Shine the Light" law (Civil Code Section 1798.83), you may ask whether we share personal information with third parties for their direct marketing purposes. We do not.
11. How to Make a Privacy Request
- Contact usEmail support@area51iptv.top with the subject line "Privacy Request," or use our contact form. Tell us which right you want to exercise.
- VerificationTo protect your account, we will confirm your identity by matching details you provide with the information we hold, such as the email address on your account.
- Our responseWe will confirm receipt within 10 business days and respond within 45 days. If we need more time, we will tell you why, and may extend this period by up to another 45 days where the law allows.
- AppealsIf we deny your request, reply to our decision with the subject line "Privacy Appeal." We will respond to appeals within 60 days. If you are not satisfied with the result, you may contact your state Attorney General.
You may also use an authorized agent to make a request on your behalf. We may ask the agent for proof of your signed permission and may ask you to verify your identity directly with us. Privacy requests are free of charge.
12. Emails and Messages
We send service messages that relate to your trial, subscription or support request. We send promotional emails only if you have agreed to receive them, and every promotional email includes a way to unsubscribe, as required by the CAN-SPAM Act. We do not send marketing text messages or automated calls without your prior express consent. You can stop marketing messages at any time by replying "STOP" or by contacting us.
13. Children's Privacy
The Services are intended for adults aged 18 and over and are not directed to children. We do not knowingly collect personal information from children under 13, in line with the Children's Online Privacy Protection Act (COPPA). If you believe a child has given us personal information, please contact us and we will delete it promptly.
14. Third-Party Services and Links
Our website links to third-party services, including Telegram and YouTube. These services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their policies before sharing information with them.
15. Do Not Track and Global Privacy Control
Because we do not sell personal information or use it for targeted advertising, there is nothing for these signals to opt you out of on our website today. We treat a Global Privacy Control (GPC) signal as a valid request to opt out of the sale and sharing of your personal information, and we will honor it if our practices ever change. There is no common industry standard for "Do Not Track" browser signals, so our website does not respond to them differently.
16. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will change the "Last updated" date at the top of this page. If we make material changes, we will notify you by email or with a notice on our website before the changes take effect.
17. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Area 51 IPTV, Privacy Email: support@area51iptv.top Contact form: area51iptv.top/contact-us